Privacy Policy

This Privacy Policy explains how SitePilot Solutions ("we," "us," or "our") collects, uses, stores, and protects information when you visit our website or use our Services. We respect your privacy and are committed to handling your information responsibly.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, business name, website URL, project budget, and any details you include in contact or inquiry forms.

We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and the dates and times of your visits. This helps us understand how visitors use our site and improve performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested Services;
• Process transactions and send billing-related communications;
• Communicate about project updates, maintenance, or support matters;
• Improve our website, services, and customer experience;
• Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business, such as hosting, email delivery, customer relationship management, and analytics services. These providers are contractually obligated to use your information only to perform services on our behalf and to protect it appropriately.

We may also disclose information if required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or that of our users or the public.

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. You can control cookie settings through your browser. Blocking cookies may affect certain features of the site.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You may contact us to access, update, correct, or delete your personal information. We will respond to reasonable requests in accordance with applicable law. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

SitePilot Solutions
Email: sales@sitepilot.solutions
Phone: +1 (973) 747-6519